Tenants call.Tenaivo handles it.
The maintenance operations platform for buildings of 100+ units. AI takes the call 24/7 in English and French. A real human dispatches the job. You see everything, fix everything, lose nothing.
- 24/7 bilingual
- 30% AI-resolved
- Sub-60-second response
- Month-to-month
Properties
- 98%
89 rue Saint-Denis
48 units
- 94%
2340 boul. Rosemont
36 units
- 87%
455 av. du Parc
60 units
Live activity
LiveJust now
Ticket #3471 dispatched · Plumber confirmed 2pm tomorrow5 min ago
Vendor invoice received · HVAC repair Unit 4B · $245
12 min ago
Owner digest sent · 89 rue Saint-Denis · 8 tickets today, 1 emergency
18 min ago
Emergency escalated · Water leak Unit 7C · Coordinator dispatched
The problem
Maintenance is where buildings break down.
Not just the units. The whole operation.
Tickets pile up.
Tenants text, call, and email. Nobody logs it the first time. The same complaint comes in four times.
Tenants call at 11pm.
You're the helpdesk. The emergency line. The escalation. Every night.
Vendors don't show.
The plumber promised Tuesday. It's Friday. Your tenant is on Google reviews.
Owners don't know what's happening.
You spend Sundays writing reports nobody reads. Or you don't, and they call.
How it works
Four layers. One platform. Maintenance, off your plate.
AI takes the call.
24/7, in English and French, by phone, SMS, and WhatsApp. The tenant gets an acknowledgement in under 60 seconds. The AI triages urgency, asks the right questions, gathers photos and video.
Tenant acknowledged
Urgency: Medium · Photos requested
Smart triage resolves what it can.
About 30% of tickets are solved without dispatch — disposal resets, breaker flips, thermostat fixes. The AI walks the tenant through resolution. You save the vendor call.
Resolved · No dispatch needed
A human gets it routed.
For everything else, your dedicated coordinator dispatches the vendor, confirms the time, follows up on the job, and chases the invoice. You don't lift a finger.
You see everything.
One dashboard. Every ticket. Every vendor. Every photo. Every cost. A daily digest in your inbox. Nothing lost, ever.
3
New
11
Resolved
2
Open
Pricing
Pricing that scales with your portfolio.
One platform. Three tiers. No long-term contracts. Month-to-month, cancel anytime.
Essentials
From $149/mo · Software only
AI intake + ticket system + dashboard. You handle routing.
See full pricing →Concierge
AI + dedicated coordinator + vendor sourcing + owner digest.
Talk to us →Stop being the maintenance helpdesk.
Talk to us. 20 minutes. We'll show you what your operations look like with Tenaivo running them.